w700 iconia (w10) does not see 2.4G radio mouse at all.

ws1507
ws1507 Member Posts: 1 New User
edited March 18 in 2019 Archives
cable mouse / keyboard work  without any problems. does anybody know solution to this?
thank you in advance 
wlodek

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,244 Trailblazer
    edited April 2019
    Hi @ws1507 The mouse uses its own wireless receiver? if you do not have it, there may be incompatibility between the mouse's wifi and the computer's wifi.

    (Answer with Google Translator)

    UTC+2

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Pro bono, no trabajo ni hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

    X (Twitter)