Suddenly black screen on Acer Aspire VN7 591G

Syrax
Syrax Member Posts: 2 New User
edited November 2023 in 2019 Archives
Yesterday when im using my Acer Aspire VN7 591G it was working normally. When i shut it down and the evening im started it back up i only have a black screen,  the red keyboardlights and the only two leds for charging and telling it that the laptop is on are lighting up. When i boot it up its dark screen no Acer logo so i cant go into the actual bios. When i hook it up with my monitor i can only see the monitor but not my actual screen. What can i do?

What i've already done is this:
Reinstalling the RAM
pressing the on/off key for 30+ s
trying to press ESC+FN, F2, F9 and F10 to go into the bios menu

Someone that can help?

Answers

  • Hello! Have you tried resetting the internal battery?
    https://youtu.be/NfhgnxUJoZo
    Oi! Eu nĂŁo sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Syrax
    Syrax Member Posts: 2 New User
    Hello! Have you tried resetting the internal battery?
    https://youtu.be/NfhgnxUJoZo
    Dear egydiocoelho, ive just tried it two times still no luck :(
  • Have you ever tried to press fn + f6 and what version of bios?
    Oi! Eu nĂŁo sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)Â