Flashing gray screen

lindsaymwsheldon
lindsaymwsheldon Member Posts: 2 New User
edited September 2023 in 2019 Archives
hi - I have an Aspire R14 & a couple days ago it started flashing a dim gray screen when I go to wake it or start it up. I can hear that it’s running, but the screen just keeps flashing. Any suggestions? Thanks!

Answers

  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    If an HDMI-connected TV screen seems to work OK, then you probably need to replace the video ribbon cable. Google your 'full model number' and 'video cable' for new replacements. Usually less than $20. Jack E/NJ

    Jack E/NJ

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    @lindsaymwsheldon    

    Does the screen flashes only while waking up from sleep and on startup? Alternately, I recommend you to check whether the display flashes in BIOS. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • lindsaymwsheldon
    lindsaymwsheldon Member Posts: 2 New User
    Yes, but then that’s all it does. Can’t even use it right now. I tried plugging into our TV with HDMI cord & it’s not showing anything on the TV...not even the flashing screen.
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    Try to turn the TV screen on with FN+F5 toggle key combo. Jack E/NJ

    Jack E/NJ