laptop not starting & gets hot while usage

Sugandha
Sugandha Member Posts: 1 New User
edited November 2023 in 2019 Archives
I have Acer Spin 7, SP714-51. Model # - N16Q12 purchased in Japan in Oct,2018 & now using it in India. 
Issue - Since last 2 days its not working;When i start it just stops with my outlook ID on screen & keeps processing.
Also gets hot while usage.
Can anyone please suggest what should i do ?

Answers