HELP! how can i fix my Acer SW1-011

Maxi259f

Sorry for the late reply btw none of these work

Maxi259f

UPC:

888863897315

Manufacturer’s Part Number:

SW1-011-18US

Maxi259f

• Display: 10.1" HD LED Touchscreen Display (1280 x 800)
• Processor: 1.44 GHz Intel® Atom™ x5-Z8350 Quad-Core Processor
• Memory: 4 GB of DDR3 SDRAM
• Storage: 32GB eMMC
• Operating System: Windows 10 Home

JackE

Maxi259f>>>1. I had to because the windows update corrupted my operating system so I used disk part to format.>>>

OK. Maybe you should explain exactly how you know a Win10 update corrupted your system. What were the symptoms? Jack E/NJ

Commodore_1995#

I still think you have not properly installed the platform folder driver! Have you checked that windows 10 1903 fixes the problem?

Channybear94

My keyboard and mouse pad isn't working 

Leinad30

Easwar said:

Hi Leinad30,

# Try to get the BIOS page.

1. Turn OFF the unit.

​2. Press and hold the F2 key and turn on the unit. 
3. You will be in setup utility page. 
4. Once you got the screen release the F2 key.
5. Tap on F9 key and hit enter key without changing the option.
6. Tap on F10 key and hit enter key without changing the option.
7. Your unit will restart by itself. 

Check this T/S and post the result. ​

The device does not even stay for 30secs, it goes off just like that😭🤦🏾‍♂️

JackE said:

Leinad30

This thread is several years old. Please start a new thread by clicking on the ask a question button.

JackE said:

Leinad30

This thread is several years old. Please start a new thread by clicking on the ask a question button.

Easwar said:

Hi Leinad30,

# Try to get the BIOS page.

1. Turn OFF the unit.

​2. Press and hold the F2 key and turn on the unit. 
3. You will be in setup utility page. 
4. Once you got the screen release the F2 key.
5. Tap on F9 key and hit enter key without changing the option.
6. Tap on F10 key and hit enter key without changing the option.
7. Your unit will restart by itself. 

Check this T/S and post the result. ​

Easwar said:

Hi Leinad30,

# Try to get the BIOS page.

1. Turn OFF the unit.

​2. Press and hold the F2 key and turn on the unit. 
3. You will be in setup utility page. 
4. Once you got the screen release the F2 key.
5. Tap on F9 key and hit enter key without changing the option.
6. Tap on F10 key and hit enter key without changing the option.
7. Your unit will restart by itself. 

Check this T/S and post the result. ​

billsey

As stated in your quotes, you should start your own thread to deal with your issue.