Acer Spin 5 - Battery life problematic

JulioClarke
JulioClarke Member Posts: 2 New User
edited November 2023 in 2020 Archives
Good day everyone. 

I recently bought an Acer Spin 5. It is about a week old and I only get 2 hours of battery life on a full charge. Even if I don't use the laptop and with the battery on save mode and the screen set to 25% brightness. I am thinking of returning the laptop seeing as one of the reasons I bought is was for the battery that stated at least 6 hours of life. I love my new laptop and paid quite a lot ofmoney for it so I am quite disappointed in the battery. 

Can anyone shed some light on this? I will really appreciate it. 


Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
    edited April 2019
    Hi, @JulioClarke For the battery problem try to do battery reset. Follow the steps below:
    1) Unplug power cable from device.
    2) Close the lid if open then flip it upside down. 
    3) Find small symbol for battery and next to it there should be a small pin hole. 
    4) Use a paperclip or something smaller to press and hold for 10-15 seconds.
    5) Then turn on the device and test the battery.

    If I was helpful, accept my answer. Thanks.
  • PCgeek0
    PCgeek0 Member Posts: 15 Troubleshooter
    You may try resetting your battery. You can do this by inserting a sim ejector pin in the small hole of your laptop for 30 seconds. This may fix this battery issue.
  • cedimak
    cedimak Member Posts: 16 Troubleshooter
    @JulioClarke did it work for you?