One side of the monitor has a lower brightness(Acer 2B220Q

BitTerms
BitTerms Member Posts: 7 New User
edited February 16 in 2019 Archives
Hi there, so my Acer 2B220Q bi montior has a bit of a problem. On the left side of the monitor the screen is low brightness while the rest of the monitor is perfectly fine. This problem happens with anything that is plugged into the HDMI port, and whenever I play video games that side of the monitor would have screen overlay. Please help fix. 

 

Answers

  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    Does it do the same thing when connected to something other than the HDMI port?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Did you check if the problem remains in the bios?
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  • BitTerms
    BitTerms Member Posts: 7 New User
    billsey said:
    Does it do the same thing when connected to something other than the HDMI port?
    Yes, anything that is connected in the HDMI port will have this problem. 
  • BitTerms
    BitTerms Member Posts: 7 New User
    Did you check if the problem remains in the bios?
    Yes, it remains in the bios
  • Have you checked that the problem remains on another monitor? That way, we could rule out some problem on the graphics chip! Also, as asked colleague billsey, have you ever tested this monitor on another port, dp or dvi?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • BitTerms
    BitTerms Member Posts: 7 New User
    Have you checked that the problem remains on another monitor? That way, we could rule out some problem on the graphics chip! Also, as asked colleague billsey, have you ever tested this monitor on another port, dp or dvi?
    Nope this is only in this monitor, plus its not only the pc that has this problem anything that is plugged into the monitor will have this problem. (Like a PS4) 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited April 2019
    Is your monitor still under warranty? Did you test with another hdmi cable?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • BitTerms
    BitTerms Member Posts: 7 New User
    Is your monitor still under warranty? Did you test with another hdmi cable?
    All right so i just tested another HDMI cable and it still has the same problem. 
  • Is your monitor still under warranty? 
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • BitTerms
    BitTerms Member Posts: 7 New User
    Is your monitor still under warranty? 
    Sadly no. 
  • this problem can be on some flat cable or on the display itself!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • BitTerms
    BitTerms Member Posts: 7 New User
    this problem can be on some flat cable or on the display itself!
    Its probably on the display itself. 
  • In this case, you should take your monitor to a service center so it can be fixed!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)