Acer Aspire M5-583P won't boot after RAM memory upgrade

JeffH61

Attempting to upgrade my RAM from 6GB to 12GB (max allowed according to Acer).  The 6GB are installed as follows:  4GB soldered to the MB, 2GB in 1 slot on MB.  According to Acer and Crucial's website, the proper memory for this laptop is DDR3L, PC3L-12800S, 1600Mhz, CL11, 1.35v, 1Rx16.  These are the specs of the 2GB stick already installed.  In my attempt to upgrade the RAM to 12GB, I have tried 3 different brands of 8GB memory with the same numbers except the last figure - 1Rx16. All 8GB sticks I have tried have 2Rx8.  I get the same issue with all 3 - the laptop won't boot with the new RAM installed.  It boots fine with the old 2GB stick though.

BIOS and all drivers are up-to-date.  Does anyone know why I can't upgrade this RAM?

Thank you!
- Jeff

My laptop:
Acer M5-583P-6423 Touch Screen
Win10 Home, 64-bit version
i5 4200U 1.6Ghz processor

JordanB

Hey Jeff,

If I were trying to add 8 GB of RAM to your M5-583P, I would first make sure I had the latest BIOS.  You can get that from Acer's website.  And if that didn't help, I would buy the Kingston memory for the V5-573 because they use the same mainboard.

https://www.acer.com/ac/en/US/content/support-product/4848?b=1

https://www.notebooksolutions.ca/zc/acer-original-motherboard-ac67955-65327.html?zenid=8c6cdb28038e5813246edf9d9bf6a2c8

https://www.kingston.com/us/memory/search?DeviceType=3&Mfr=ACE&Line=Aspire&Model=85272

https://www.amazon.com/dp/B01B5SKK78?tag=wwwkingstonco-20#customerReviews