Wondering what is happening with my Aspire ES 15

Btracey93
Btracey93 Member Posts: 1 New User
edited October 2023 in 2019 Archives
I will start this off informing that I am not computer wise and also lack in any grammar skill so I hope this isn't difficult to understand
About 2-3 weeks ago something happened to my laptop. I was just online probably on facebook and had Google search open randomly the Wi-Fi connection quit out and everything I was doing and any windows I had open froze. I waited sometime and still couldn't close any windows couldn't select to shut it down I didn't want to just hit the power button because I assumed that was "bad for the laptop . I left it alone for some time and eventually was able to close all windows and restart it. It worked for a day maybe 2 after that and than again while I was browsing online it just started to go super slow even to open the settings or files was taking a weirdly long time as it usually did so I closed all I was doing and went into the device manager to restart the laptop back to its begging -its an option on the recovery settings which it will remove all applications and reinstall windows. While trying that a screen came up saying it was unable to do that, and then I say it went crazy the screen went black and I couldn't do or access anything it was just black so I turned it off this time by pressing power button and left it alone for 2 weeks and here I am now. I have it plugged into the power cord turned it on took forever to get to the sign in screen just took maybe 15 mins to let me type in passcode and log in now I'm on "home page I can move cruiser but anything else is non coherant like it's frozen. This is what it does the last time I tried and got to this point eventually the brightness on screen went darker and I just turned it off as it was still not working.