My Predator 17x keeps shutting down every 40-50 min

Epicgamer
Epicgamer Member Posts: 1 New User
Recently I started using Predator 17x which I had for a while but didn't use a lot. The first thing that I noticed is that it keeps shutting down by itself every 40-50 min. I checked battery settings, went turned off the timer for sleep mode and still didn't fix it. I sent it back to Acer store and ask to repair, and even after they fixed it I had the same problem. If anyone had the same problem, I would appreciate if you would contact me and tell how you fixed it.

Answers

  • Hi! What is the exact model of notebook? Example GX-792-77BL
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  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Does it shut down under any specific cases, for example during gaming or browsing? 
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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