How can I get back my hidden recovery partition?

JohnCena
JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
edited November 2023 in 2019 Archives
Model: VX5-591G
My PC's windows was dead, its components were corrupted. I asked it in microsoft forum and they said me I must do a clean install of W10. I did it.
After 6-7 months (today) I learned there is hidden recovery partition and when I do clean install of W10 hidden recovery partition and software warranty is gone. I want my hidden recovery partition back. How can I do it?

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    Software warranty usually expires 90days after purchase. You can't restore the OEM recovery partition, as it is replaced by the recovery partition of the generic windows 10.

    The only option to get the OEM recovery partition is to contact Acer and ask them to sell you the OEM copy of windows that is made for your device. The OEM recovery partition will be created during the installation.

    I prefer the generic windows 10 and you don't need the OEM version.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • You must send it to the Acer service center for the operating system to be reinstalled! I'm not sure how the warranty works in Turkey, but chances are you'll have to pay for the Acer service center in Turkey to reinstall the operating system!
    Take a test before: enter the bios by pressing f2 and enable the d2drecovery feature; then press f10 to save on exit and immediately press alt + f10. You should see an image similar to the video: https://www.youtube.com/watch?v=IFuWwuc2oH4
    If this image does not appear, it indicates that the recovery partition has been removed. Even if the partition has been removed, the hardware warranty remains intact!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    Software warranty usually expires 90days after purchase. You can't restore the OEM recovery partition, as it is replaced by the recovery partition of the generic windows 10.

    The only option to get the OEM recovery partition is to contact Acer and ask them to sell you the OEM copy of windows that is made for your device. The OEM recovery partition will be created during the installation.

    I prefer the generic windows 10 and you don't need the OEM version.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    You must send it to the Acer service center for the operating system to be reinstalled! I'm not sure how the warranty works in Turkey, but chances are you'll have to pay for the Acer service center in Turkey to reinstall the operating system!
    Take a test before: enter the bios by pressing f2 and enable the d2drecovery feature; then press f10 to save on exit and immediately press alt + f10. You should see an image similar to the video: https://www.youtube.com/watch?v=IFuWwuc2oH4
    If this image does not appear, it indicates that the recovery partition has been removed. Even if the partition has been removed, the hardware warranty remains intact!
    I will try.ven98 said:
    Software warranty usually expires 90days after purchase. You can't restore the OEM recovery partition, as it is replaced by the recovery partition of the generic windows 10.

    The only option to get the OEM recovery partition is to contact Acer and ask them to sell you the OEM copy of windows that is made for your device. The OEM recovery partition will be created during the installation.

    I prefer the generic windows 10 and you don't need the OEM version.
    You are right my generic w10 works perfectly and it has more feature than OEM. 
  • Colleague ven98 is correct in stating that the warranty period for the software is only 90 days! However, I insist on saying that the operating system provided by Acer is better optimized for your model! But I also have to say that if the operating system installed by you is well optimized, there is no need to pay just to reinstall the original Acer system!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    I personally don't see a difference between the two, except that the generic copy doesn't contain the additional bloatware that the OEM has, which I usually uninstall.

    Predator laptops are exemption.

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    ven98 said:
    I personally don't see a difference between the two, except that the generic copy doesn't contain the additional bloatware that the OEM has, which I usually uninstall.

    Predator laptops are exemption.

    Bcuz they have predator sense right? Nvm, I will buy RTX 2080, i7 8700k PC . I think laptops are not stable. This is for all brands.
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Colleague ven98 is correct in stating that the warranty period for the software is only 90 days! However, I insist on saying that the operating system provided by Acer is better optimized for your model! But I also have to say that if the operating system installed by you is well optimized, there is no need to pay just to reinstall the original Acer system!
    Ok does Acer gives the OEM windows for free?
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    As I already mentioned in my previous post, you have to pay for it.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    This is stupid.
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    On my OEM w10 system was booting so slow and it was frozing a lot. But now everything is nice.
  • You do not have to worry about that! When I talked about the recovery partition in the other thread, it is because there is a 90 day software warranty and that is why I do not recommend that any user install an iso from Microsoft! Out of warranty period, there is no problem installing an iso from microsoft!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    JohnCena said:
    This is stupid.
    Well, they are sending the windows in a USB flash drive, so you can't expect it to be free, plus someone has to put the windows installation in the drive and this someone is getting paid for that.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    ven98 disse:
    JohnCena said:
    This is stupid.
    Well, they are sending the windows in a USB flash drive, so you can't expect it to be free, plus someone has to put the windows installation in the drive and this someone is getting paid for that.
    A USB? Wow finally not a CD.
  • I agree with you @ven98!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Will they take me the Windows's fee too?
  • If your notebook is working properly, there is no need to buy the pendrive with the Acer iso!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Thanks so much