Something about Acer Helios 300

Hammercock
Hammercock Member Posts: 4 New User
edited November 2023 in 2019 Archives
Hello!

Some nice view.

https://ibb.co/j4Gp1RR

P.S. Camera not working for half year already,no fixes.

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,670 Trailblazer
    Hi,
    If you are within the warranty period, contact Acer Support centre in your country and get the fans replaced.
    http://www.acer.com/worldwide/support/
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2019
    Holy ...... i never saw anything like this happen to any laptop before seems someone stuck a screwdriver up the fans on purpose to stop the fans on max speed  breaking all the blades and whats even more weird is that both are areoblades not plastic well only option as @brummyfan2 said if still on warranty is to send it to see if they replace them if out of warranty you wont find areoblades selling for replacement you have to buy the plastic ones instead


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • tobimaru
    tobimaru Member Posts: 315 Skilled Practitioner WiFi Icon
    Hello!

    Some nice view.

    https://ibb.co/j4Gp1RR

    P.S. Camera not working for half year already,no fixes.
    Any back story? Details of any kind?
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    What I learned from this: Dont buy a laptop 
  • Hammercock
    Hammercock Member Posts: 4 New User
    xapim said:
    Holy ...... i never saw anything like this happen to any laptop before seems someone stuck a screwdriver up the fans on purpose to stop the fans on max speed  breaking all the blades and whats even more weird is that both are areoblades not plastic well only option as @brummyfan2 said if still on warranty is to send it to see if they replace them if out of warranty you wont find areoblades selling for replacement you have to buy the plastic ones instead
    All who i showed this was surprised...Thats insane!
    Warranty is still active but im not in country where i bought it and here is no Acer support.
    Now im checking where i could buy new fans.


    Still looking for some possibilities to fix this problem,cous going back to resident country only in June.
  • Hammercock
    Hammercock Member Posts: 4 New User
    JohnCena said:
    What I learned from this: Dont buy a laptop 
    Its ok,just hard to fix :disappointed:
    And 300 series is kinda not so amazing cous of some heating prob and this annoying camera bug which is not fixed (not working)
  • Hammercock
    Hammercock Member Posts: 4 New User
    tobimaru said:
    Hello!

    Some nice view.

    https://ibb.co/j4Gp1RR

    P.S. Camera not working for half year already,no fixes.
    Any back story? Details of any kind?
    Nothing much of back story...was using as casual gaming laptop.When was playing at night,heard some weird noices in fans.Next day i moved laptop and heard some other weird sounds :D 
    Decided to open and whualaaa...fans looks like that.