Is the original OEM Windows 10 version specific to the Aspire E5-575G-53VG still available from Acer

bababooey
bababooey Member Posts: 2 New User
edited September 2023 in 2019 Archives
I bought my Acer E5-575G-53VG laptop in 2016. I cannot get Windows 10 to update beyond build 1709. I've have loaded very few apps since 2016, and have deleted the Macafee AV version that was pre-loaded. I do not have the backup of the original version of Windows 10 to reload. I wanted the OEM Windows 10 version so I would not lose the pre-loaded apps provided by Acer.

Answers

  • Acer notebooks come with a hidden partition on the hd so the user can reinstall the operating system! To reinstall windows, you must press alt + f10 before the acer logo!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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  • bababooey
    bababooey Member Posts: 2 New User
    After pressing alt + f10 I got a message that said the necessary component was missing and the laptop needed repair. The boot drive is a 256gb SSD so I do not think there is enough room on it for a hidden partition.
  • If you have not formatted ssd, then the Acer recovery partition is still preserved! I suggest you let windows be repaired!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • large_elvis
    large_elvis Member Posts: 12

    Tinkerer

    try going to an admin command prompt and using: sfc /scannow

    Or try one of these:
    Dism /Online /Cleanup-Image /CheckHealth 
    Dism /Online /Cleanup-Image /ScanHealth 
    Dism /Online /Cleanup-Image /RestoreHealth

    Careful about keeping some of the acer apps. Quite a few of them have been discontinued.