Internet Crash

azzaamekkeri
azzaamekkeri Member Posts: 23 Troubleshooter
edited September 2023 in 2019 Archives
Hello, 
Not sure whether this is the right place to ask, my wifi crashes when i use both my mobile and laptop simultaneously. I tried contacting my ISP and tried many other fixes but nothing worked. The only solution I was able to come up with is to change my wireless to G from N which drastically reduces my net speed but it doesn't crash and provide stable net but recently I have been trying to stream and Wireless G is causing immense lag and want to go back to N. I would really appreciate if anyone is aware why Wireless N is causing my internet to crash.

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>>my wifi crashes when i use both my mobile and laptop simultaneously>>>
    (1) Are these your own or Ell's router & modem? What are full model numbers?
    (2) What did Ell suggest if anything?
    (3) What are your full Phone model and ACER model numbers?

    Jack E/NJ
     

    Jack E/NJ