Acer Aspire 3

bobby13by
bobby13by Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hi,
I have had an Acer Aspire 3 now for a few months, I shut it down last night and went to turn it back on this morning and it shows the acer logo with the when and then just goes blank. I can see the screen is on but the mouse or log in page is no where to be seen. Please help as this is not a cheap laptop.
Thankyou

Answers

  • JackE
    JackE ACE Posts: 44,470 Trailblazer
    First, turn the  machine completely off. Then remove the charger plug. On the bottom look for a small pinhole with a battery symbol. Gently insert a paper clip into the hole for about 10 seconds to disconnect the battery. Then let the battery rest for 15mins. Then plug the charger back in and try to turn the machine back on. Jack E/NJ

    Jack E/NJ