ACER One S1002 Front and Back Camera Vertical Position Issue

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Syedihtisham
Syedihtisham Member Posts: 9

Tinkerer

edited November 2023 in 2019 Archives
Hello Sir,

Good day to you!  Sir I have ACER One S1002 All in One device and i am facing the camera issue screen is coming in vertical position front and back camera selection, as it has to show in horizontal position.

I have reset the the windows10 builtin with ACER S1002 and update all the windows drivers, but when I am going to open camera the screen size is showing on vertical position for both side front and back camera and even in Skype also. 

I have also uninstall the camera device by device manager and update by windows but the result is same.  I am facing a bit issue by my best machine and need a fine solution for it.

Looking forward to the expert opinion so i can use it normally.

Kind Regards,
Syed

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    Good night Syedihtisham !

    First, try upgrading your laptop drivers.
    Mainly the Platform Drivers Installer.
    Link: https://www.acer.com/ac/en/US/content/support-product/6142?b=1

    If it does not work, go to the Device Manager, right click on the Webcam and have it removed.
    Restart and let Windows reinstall the driver automatically.



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  • Syedihtisham
    Syedihtisham Member Posts: 9

    Tinkerer

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    Hello MaClane,
    Dear I have tried as you said but still the problem is there... please advice any software update for Intel(R) AVStream Camera
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Options
    Try updating all your drivers with Driverpack (https://drp.su/pt-br) or Driver Booster (https://www.iobit.com/pt/driver-booster.php)


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!