Acer Aspire A315-52-51UD grey screen after system restore got stuck

DaveB77
DaveB77 Member Posts: 1 New User
edited March 2024 in 2019 Archives
I attempted a system restore yesterday. It got stuck at restoring registry.

- I forced a ***** down using the power button
- when the laptop turned on again it was stuck on the acer loading screen.

- I shut it down again and let it had a blank grey screen with nothing.

Please help!! The laptop is only 6 months old.

Dave

Answers

  • Hello! Turn off the notebook and try resetting the battery according to this video:
    https://www.youtube.com/watch?v=NfhgnxUJoZo
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