my doesn't restart or shutdown aspire 3 A315-51-3879

jerry25
jerry25 Member Posts: 5 New User
edited September 2023 in 2019 Archives
my acer aspire 3 A315-51-3879 doesn't restart or shutdown but only sleeps

Answers

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    Remove the charger plug. On the bottom of the machine near the vents, there's a battery reset pinhole. Gently insert a paper clip into the hole for about 10 seconds to disconnect the battery. Then let the battery rest for 15 mins. Then plug the charger back in and try to turn the machine on again. Jack E/NJ


    Jack E/NJ