Acer Aspire 515-51-563W and crucial MX500 SSD M2

cesardht94
cesardht94 Member Posts: 3 New User
edited September 2023 in 2019 Archives
Hello, I'm having a bit of a trouble here. I just bought a Crucial MX500 SATA M.2 and I installed it in my A515-563W. The laptop does recognize the SSD and I was able to install Windows and everything seemed flawlessly. However, I noticed that I could not disconnect the charger otherwise the laptop will power off. I ran a battery report under Windows with nothing special found. I also was having issues turning on the laptop. I could not turn on the laptop without the charger. Taking a closer look at the LED indicator I could see the charging LED blinking orange. I thought the battery may have died. I removed the Crucial SSD and for my surprise this fixed all issues with battery. I put back the SSD and the battery issue started again so, it seems this SSD is not compatible with my laptop? I tried this same SSD on another laptop and had no issues at all. Perhaps I'm using the wrong disk? Would I need a SSD NVMe? 

Best Answer

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    edited March 2019 Answer ✓
    Good afternoon cesardht94 !

    As for your doubt about SSD, this model accepts both Sata 3 and NVMe Gen3x2.
    Now about the shutdowns, there is a power interrupt button that if not pressed properly causes this problem.
    Check first:

    POWER INTERRUPT BUTTON

    Make sure that the power interrupt button is pressed down:



    You can either press the right screw a little more or put some layers of electrical tape:






    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    edited March 2019 Answer ✓
    Good afternoon cesardht94 !

    As for your doubt about SSD, this model accepts both Sata 3 and NVMe Gen3x2.
    Now about the shutdowns, there is a power interrupt button that if not pressed properly causes this problem.
    Check first:

    POWER INTERRUPT BUTTON

    Make sure that the power interrupt button is pressed down:



    You can either press the right screw a little more or put some layers of electrical tape:






    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    This model accepts both sata 3 and nvme gen3x2! When opening the notebook, this button may not have been pressed properly:

    What is the bios version?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • cesardht94
    cesardht94 Member Posts: 3 New User
    That did the trick. I made the proper changes and it works. It seems I did not close the RAM door properly so the button was not pressed. Thank you to both of you !!!! 

Categories