About international warranty

Karthi
Karthi Member Posts: 6

Tinkerer

edited November 2023 in 2019 Archives
Do i get domestic warranty in India for predator Helios 300 if I order it from amazon.com (US site).

Answers

  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    Nope. The product will come with a Traveler's Warranty (International). This means that you can get your laptop serviced at an authorized service center when you're traveling outside your domestic country.
    More details here: http://www.acer.com/worldwide/support/itw.htm
  • Karthi
    Karthi Member Posts: 6

    Tinkerer

    Oh that's bad I was planning to get one.now I need to re- think and is it easy to add a external 1 tb hdd along with existing 256 ssd or do I need to get any external cabel or something for connecting it :)
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
    Karthi said:
    Oh that's bad I was planning to get one.now I need to re- think and is it easy to add a external 1 tb hdd along with existing 256 ssd or do I need to get any external cabel or something for connecting it :)
    External 1 TB? Do you mean a portable HDD or an internal HDD?
    If your laptop only has NVMe/M.2 SSD on it then yes there is another storage space for a 2.5" SSD/HDD. If it comes with both, NVMe and HDD, you can replace either easily.

    PS: I have a Predator 15 and I got it with Traveler's Warranty. So far, I've got zero problems with it. Also, check the description of the Product on Amazon before placing an order. Some listings have Warranty.
  • Karthi
    Karthi Member Posts: 6

    Tinkerer

    Internal HDD. This is the specification of the laptop :)

    Acer Predator Helios 300 Gaming Laptop, 15.6" FHD IPS w/ 144Hz Refresh Rate, Intel 6-Core i7-8750H, Overclockable GeForce GTX 1060 6GB, 16GB DDR4, 256GB NVMe SSD, Aeroblade Metal Fans PH315-51-78NP

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited March 2019
    Karthi said:
    Internal HDD. This is the specification of the laptop :)

    Acer Predator Helios 300 Gaming Laptop, 15.6" FHD IPS w/ 144Hz Refresh Rate, Intel 6-Core i7-8750H, Overclockable GeForce GTX 1060 6GB, 16GB DDR4, 256GB NVMe SSD, Aeroblade Metal Fans PH315-51-78NP

    Yes its easy to add an internal 2.5" hdd up to 2tb if the sata connector is there and the caddy if not you would have to order them either from acer or any other place where you can find them and the ITW warranty its one year only but you have the option to buy extended warranty at a price within the 1 year ITW only (Acer care plus) and i would inform myself better about the warranty with acer support if buying importing it from another country i know cases where if you import it you do not have warranty for ex from US to EU you will loose the warranty if you import it because its much cheaper in the US and its against the EU law


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Karthi
    Karthi Member Posts: 6

    Tinkerer

    Oh thx for your replay Ill check about the connector.