Acer Aspire E5-475-37mn Ram Clarification

CassidyP
CassidyP Member Posts: 9 New User
edited October 2023 in 2020 Archives
Want to clarify the ram specs of acer e5-475-37mn if its possible to pair its current ram A-data 4gb ddr4 2133mhz(stock that came with the laptop) with a new 4gb ddr4 2400mhz?
Or should I just get a 2133mhz instead? Thanks for replies!

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    2400MHz should work theoretically, but it will be downclocked to 2133MHz to match the frequency of the existing module, so I would advice going for 2133MHz, as it is cheaper, probably. Also, make sure that the latency of the memory you are planning to purchase is the same as the latency of the existing memory.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    2400MHz should work theoretically, but it will be downclocked to 2133MHz to match the frequency of the existing module, so I would advice going for 2133MHz, as it is cheaper, probably. Also, make sure that the latency of the memory you are planning to purchase is the same as the latency of the existing memory.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • CassidyP
    CassidyP Member Posts: 9 New User
    Thought so as well. Thanks for clearing that.
  • g3nss
    g3nss Member Posts: 3 New User
    i have a question about this unit Acer Aspire E5-475-37MN
    1.what is the defult ram.
    2. do you know where i can get 1 of this same perhaps
    3.any alternatives or compatible ram suggestions thank you
  • g3nss said:
    i have a question about this unit Acer Aspire E5-475-37MN
    1.what is the defult ram.
    2. do you know where i can get 1 of this same perhaps
    3.any alternatives or compatible ram suggestions thank you
    Hi,
    You can install CPU-z and find out the original modules in the laptop,  DDR4  PC4-17000  2133MHz modules are commpatible with this model.
    Example:https://www.mrmemory.co.uk/memory-ram-upgrades/acer/aspire-notebook/e5-475
  • g3nss said:
    i have a question about this unit Acer Aspire E5-475-37MN
    1.what is the defult ram.
    2. do you know where i can get 1 of this same perhaps
    3.any alternatives or compatible ram suggestions thank you
    g3nss said:
    i have a question about this unit Acer Aspire E5-475-37MN
    1.what is the defult ram.
    2. do you know where i can get 1 of this same perhaps
    3.any alternatives or compatible ram suggestions thank you
    Hi,
    You may be able to install a M.2 NVMe SSD and upgrade your memory, that's all you can upgrade in this model, please read this thread for more information about the NVMe SSD compatibility( the same method applies to your model as well).
    https://community.acer.com/en/discussion/497241/acer-aspire-e5-575-52jf-m-2-nvme-support/p1

  • ScheherazadeXD
    ScheherazadeXD Member Posts: 6

    Tinkerer

    hi! i would like to ask if it is possible to add up another ram despite of having 4gb ram mounted, or is it only 1 ram slot? my laptop is also aspire e14 e5-475-37mn
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    hi! i would like to ask if it is possible to add up another ram despite of having 4gb ram mounted, or is it only 1 ram slot? my laptop is also aspire e14 e5-475-37mn

    Please start a Topic of your own and we will be glad to answer

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    edited March 2020
    hi! i would like to ask if it is possible to add up another ram despite of having 4gb ram mounted, or is it only 1 ram slot? my laptop is also aspire e14 e5-475-37mn
    There’s two user accessible ram slots in your e5-475-37mn

    I found a couple links that should help with compatible ram. 

    https://www.kingston.com/us/memory/search?model=95491&devicetype=3&mfr=ACE&line=Aspire

    http://villman.com/Product-Detail/Acer_E5-475-37MN

    Some SKUs might have 4 total slots (2 additional slots or additional 2 onboard ram) but that wouldn't be considered user accessible.  There should be two user accessible ram slots on your E5-475-37mn.

    https://www.userbenchmark.com/UserRun/8912565

    YouTube probably has some videos on upgrading ram for E5-475 or E5-575
    I'm not an Acer employee.