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PREDATOR PH317-52 - Black screen after laptop has been in sleep overnight/long time

praveenjelishpraveenjelish Posts: 29Member Troubleshooter
I recently brought Acer Predator 300  PH317-52 laptop in Sweden.
Bios Version : 1.22.
1. I started having random game crashes while playing  BF5 and Starwars Battlefront 2. so i disabled predator sense the crashes stopped for a while, i starting to have issue again after reinstalling predator sense. Is there a know issue with the predator sense too ?
2. when i put the laptop in sleep mode for long time say overnight , powering up the laptop ends up in black screen. the keyboard back-light is ON . 
3. I sometimes end up getting a frozen screen with green lines on the top part of the screen. 
Should i send the laptop back top the store for service or Is there know fixes for this issue.



Best Answers

  • JohnCenaJohnCena Posts: 277 Mr. Fixit
    Accepted Answer

    @JohnCena The temperature reached upto 92C while running the test for 5 mins. the laptop didn't crash this time.  
    That's bad, can you underclock and stress test to CPU and check the main problem is solved or not?
  • JohnCenaJohnCena Posts: 277 Mr. Fixit
    Accepted Answer
    And make preffered gpu automatic and reboot.
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