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Predator 15 G9-593 logo and stripes light

Ali12Ali12 Posts: 3Member New User
Hi
My predator logo and stripes light does not work on since I am buy it
And I am trying to format it several times and the same result. 
Please help me to solve it. 
Thank you. 

FAQ & Answers

  • xapimxapim Posts: 1,415Member Supercomputer Wrangler
    edited March 15
    @Ali12 no one here will be able to help you because that should be a hardware issue (faulty) You will have to contact your seller/shop or acer support for a warranty repair/replacement and i think this could be the reason why they removed the lighting from the H300 series when they started to manufacture them to avoid more issues


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  • j_e_d_i_m_a_s_t_e_rj_e_d_i_m_a_s_t_e_r Posts: 3Member New User
    Ali12 said:
    Hi
    My predator logo and stripes light does not work on since I am buy it
    And I am trying to format it several times and the same result. 
    Please help me to solve it. 
    Thank you. 
    Where did you buy it? Did you register it to the acer warranty? Better have it warrantied because i think that is a hardware malfunction and cant be solved by software.
  • Ali12Ali12 Posts: 3Member New User
    Ali12 said:
    Hi
    My predator logo and stripes light does not work on since I am buy it
    And I am trying to format it several times and the same result. 
    Please help me to solve it. 
    Thank you. 
    Where did you buy it? Did you register it to the acer warranty? Better have it warrantied because i think that is a hardware malfunction and cant be solved by software.
    I bought it from his company who has purchased from Amazon and I do not think it contains a guarantee. 
  • Ali12Ali12 Posts: 3Member New User
    xapim said:
    @Ali12 no one here will be able to help you because that should be a hardware issue (faulty) You will have to contact your seller/shop or acer support for a warranty repair/replacement and i think this could be the reason why they removed the lighting from the H300 series when they started to manufacture them to avoid more issues
    Ops!
    Thank you. 
  • j_e_d_i_m_a_s_t_e_rj_e_d_i_m_a_s_t_e_r Posts: 3Member New User
    Ali12 said:
    Ali12 said:
    Hi
    My predator logo and stripes light does not work on since I am buy it
    And I am trying to format it several times and the same result. 
    Please help me to solve it. 
    Thank you. 
    Where did you buy it? Did you register it to the acer warranty? Better have it warrantied because i think that is a hardware malfunction and cant be solved by software.
    I bought it from his company who has purchased from Amazon and I do not think it contains a guarantee. 
    Check your serial number and try to register it to the acer website. Maybe it still has running warranty. Also, check if the stickers underneath the laptop are still intact.
  • ven98ven98 Posts: 4,040ACE Pathfinder
    Can you post your device's specs and full model number, e.g G9-593-12XY.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

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