Acer predator Helios-300 laptop's keyboard stopped working

vasuvp
vasuvp Member Posts: 1 New User
edited November 2023 in 2019 Archives
I am using Acer predator helios-300 laptop and suddenly the keyboard stopped working. I wanted to search for updates for the driver of the keyboard but the keyboard driver was not present. I did find the keyboard in control panel there, under the status it's mentioned This device cannot start. (Code 10). There was a solution to go into registry editor Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt and changed start to a hexadecimal 1 and that didn't work either. please help me out. Thanks!

Answers

  • have you checked if the keyboard works on bios? What is the exact model of the notebook? example an515-51-75kz!
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