Very high Temperatures on mi Acer Nitro 5 AN515-52-76N6

I bought this laptop in October 2018 and the first time I tried gaming with it and saw the temperatures I got a bit scared because when the laptop is at idle they are pretty unstable 50-70 Celsius degrees, and when gaming the GPU gets to 70 degrees, but the CPU reaches the dangerous temperatures of 90-100 degrees, even sometimes it shut itself down to protect damages to the CPU. My question is: Are this temperatures normal? What should I do in the case that they are not? I don't want to lose the warranty by opening it and applying third party termal paste, so I need solutions ASAP, thanks.

Accepted answers

KedWalker

Adricl01 said:

@KedWalker
Yes just like this, right?

yes and dont forget to click apply at the right side

All comments

IVAN_PC

Hi.

We can say that they are normal, it is recommended to use a cooler base, for portable equipment.

Regards.

tobimaru

If you can't manage the thermal paste swap, just ensure the fans and heatsink fins are clear of dust. Blow compressed air from underneath the laptop, spinning the fans up and ejecting loose dust and hair from the laptop's exhaust.

The next best thing to do is enable Cool Boost in Nitro Sense, Acer Quick Access, or Predator Sense (whichever you have). This ensures the fans ramp up more aggressively when the thermals rise.

The last thing you can do is undervolt the CPU. This is free with a software like Intel XTU or ThrottleStop. You are essentially scaling back the power to the CPU, so it generates less heat. Depending on your processor, the amount to undervolt is trial and error.

The last thing I can say might help is a notebook cooler. I typically never recommend these, and don't use one myself. But, if there is nothing that is helping the thermals, this may be a last ditch solution. More of a bandaid really which is why I don't typically recommend their use.

If all of that fails and you're still unable to open the laptop for a manual re-paste then you'll need to send the laptop back to Acer to troubleshoot. While 90-100C temps are exhibited by almost all Nitro 5 models from the factory; it is not an ideal temperature for gaming or average use.

Adricl01

tobimaru said:

If you can't manage the thermal paste swap, just ensure the fans and heatsink fins are clear of dust. Blow compressed air from underneath the laptop, spinning the fans up and ejecting loose dust and hair from the laptop's exhaust.

The next best thing to do is enable Cool Boost in Nitro Sense, Acer Quick Access, or Predator Sense (whichever you have). This ensures the fans ramp up more aggressively when the thermals rise.

The last thing you can do is undervolt the CPU. This is free with a software like Intel XTU or ThrottleStop. You are essentially scaling back the power to the CPU, so it generates less heat. Depending on your processor, the amount to undervolt is trial and error.

The last thing I can say might help is a notebook cooler. I typically never recommend these, and don't use one myself. But, if there is nothing that is helping the thermals, this may be a last ditch solution. More of a bandaid really which is why I don't typically recommend their use.

If all of that fails and you're still unable to open the laptop for a manual re-paste then you'll need to send the laptop back to Acer to troubleshoot. While 90-100C temps are exhibited by almost all Nitro 5 models from the factory; it is not an ideal temperature for gaming or average use.

Actually I do have a notebook cooler but usually it does nothing as the temperatures remain almost the same, 3 or 4 degrees less.
The Undervolt idea seems fine, but I don't know which could be the best undervolt for a i7-8750h, as you say, that might be trial and error.

About the dust on the fans, they don't have too much dust, just a bit, but not so much as not to let the fans spin at max speed, even at lower speeds like 2097 rpm. In this laptop, the máximum RPM for the fans is 6122 rpm.
Also, NitroSense is activated when gaming.

KedWalker

all you need to do is undervolt .. download XTU and adjust core offset voltage to -0.150v(i already tried on i5 8300h and its stable)

Adricl01

KedWalker said:

all you need to do is undervolt .. download XTU and adjust core offset voltage to -0.150v(i already tried on i5 8300h and its stable)

Alright, I Will try this and post here in a few days if everything goes alright, Thanks to everyone who tried to help me!

KedWalker

Adricl01 said:

KedWalker said:

all you need to do is undervolt .. download XTU and adjust core offset voltage to -0.150v(i already tried on i5 8300h and its stable)

Alright, I Will try this and post here in a few days if everything goes alright, Thanks to everyone who tried to help me!

just to remind you .. set to -0.150v not 0.150v. MAKE SURE (-) negative, and as you know the room temperature also play as role

Adricl01

Image: https://us.v-cdn.net/6029997/uploads/editor/x1/u883s7buyuk2.png

@KedWalker
Yes just like this, right?

KedWalker

Adricl01 said:

@KedWalker
Yes just like this, right?

yes and dont forget to click apply at the right side

Adricl01

KedWalker said:

Adricl01 said:

@KedWalker
Yes just like this, right?

yes and dont forget to click apply at the right side

Alright, I've tried what you said, my i7-8750H is underclocked to -0,150V, but the temperaturas just remained the same, even with the cooler base at max speed, the same as the fans, i don't know what else can I do...

jebray01

I searched on my own and got the solution!!!

_________________________________
Appliance Repair Clearwater

Adricl01

Your post wasn't helpful, doesn't apply to laptops at all. That's an appliance repair service, not a PC repair service.

KedWalker

Adricl01 said:

KedWalker said:

Adricl01 said:

@KedWalker
Yes just like this, right?

yes and dont forget to click apply at the right side

Alright, I've tried what you said, my i7-8750H is underclocked to -0,150V, but the temperaturas just remained the same, even with the cooler base at max speed, the same as the fans, i don't know what else can I do...

what else? you can repaste thermal paste with arctic mx-4 or thermal grizzly kyronaut .. i already tried repaste and undervolt for i5 8300h and i got pretty good temp around 85c-60c while gaming cpu and gpu .. i also set max speed RPM fan with NitroSense
This is proof my temp

Image: https://us.v-cdn.net/6029997/uploads/editor/go/bp6un946n2fn.png

see the max temp for my cpu 78c after i tried run cinebench r15 benchmark with max Speed RPM fan and see IA offset that i undervolt my cpu -0.154v also i repaste with arctic mx-4 if you want to contact me for detail .. you can contact me using instagram: kedwalker_music
DM me and i will give the details

Balatekie

Hi @Adricl01,

Before trying application of Thermal Paste, I recommend you to contact Acer Technical Support https://www.acer.com/worldwide/ in your region and check the product warranty & options for fixing the over heating issue.

NOTE: Applying thermal paste might void product warranty.

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