Aspire A315-41-R9YH touchpad stopped working

Blast
Blast Member Posts: 1 New User
edited September 2023 in 2019 Archives
My laptop is almost brand new. but the touchpad has stopped working which is very frustrating. Before taking it in for repair I wanted to see if there was a quick fix. There is no device under "Mice and other pointing devices". Under "Other devices" there are 3x ! One is the PCI encryption/decryption controller, the other two say unknown device. Nothing is found when I try and update the drivers.

Acer Care has no updates.

I've tried installing both touchpad drivers from the site, no change :disappointed:

Any ideas?