A715-71G PBA BIOS password problem

Vortic
Vortic Member Posts: 8

Tinkerer

edited September 2023 in 2019 Archives
I tried setting up PBA, but it didn't work, yet when I restart my PC it asks for a BIOS password. When I try entering it it doesn't work. I tried resetting the CMOS from the jumper under the RAM module, but this only allows me to boot Windows, if I want to enter the BIOS it still asks for the password. I tried entering the unlock key (it is ***********) in bios-pw.org but it gives me a HP notebook code which does not work. 


[Post edited to remove inappropriate or personal content -Acer-Harvey]

Answers

  • JackE
    JackE ACE Posts: 44,850 Trailblazer
    Sorry. Only an ACER service center can reset a BIOS password due to the risk of bricking the mainboard. Jack E/NJ

    Jack E/NJ

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning Vortic !

    Bios Unblocking Information sharing is not allowed in the forum.

    If your device came with a password or is locked, I suggest you contact Acer directly:

    Acer US : https//www.acer.com/ac/en/US/content/service-contact
    Acer Worldwide : http://www.acer.com/worldwide/support/
    Chat : https://us.answers.acer.com/app/chat/chat_launch

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


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  • Harvey-Acer_Retired
    Harvey-Acer_Retired Member Posts: 330 Seasoned Practitioner WiFi Icon
    Hi Vortic,

    Unfortunately we do not allow/provide direct support or discuss any steps on unlocking BIOS passwords or bypassing of security features. (Please check/ review our Acer Community User Agreement

    We recommend contacting your local Acer support for better assistance: https://www.acer.com/ac/en/ID/content/partner-bali

    Note: We will be closing this thread. 

    Thanks,
    Acer-Harvey
    Smile :)
This discussion has been closed.