Nitro 5 AN515-53 automatic repair

TurtleTheThing
TurtleTheThing Member Posts: 2 New User
edited October 2023 in 2019 Archives
Recently, I was watching YouTube on my Nitro 5 on a poor internet connection and all of a sudden it went to the windows “something went wrong” screen. It did an automatic restart because of this and it was there on the acer startup screen for about 2 hours. I tried shutting it off and turning it back on, but then it went to the acer startup screen and it had the words “preparing automatic repair” under the logo. I let it sit for about 3 or so hours and nothing ever happened. I tried the same method and the same result occured. I tried leaving it open and unplugged until it ran out of battery and I plugged it back in and turned it back on. It was on the windows loading startup screen for a bit but it went back to the automatic repair screen. It let it sit for 12 hours with that screen there and still counting. What should I do???