Aspire A717-72G Backlight Will Not Stay On For More Than 30 Seconds After Bios v1.19

MrNegative370
MrNegative370 Member Posts: 9

Tinkerer

edited September 2023 in 2019 Archives
I have an acer aspire 7 a717-72g-700j and on bios v1.22 and v1.24 the backlight on the keyboard will only stay on for 30 seconds even if the laptop is plugged into a power source. Before the v1.22 bios update the backlight worked as it was suppose to, turning on and staying on when plugged in and turning off after 30 seconds when on battery. I have downgraded the Bios to v1.19 and this problem goes away. where can I submit this to get a resolution that matches the description of the laptop backlit keyboard?? thanks for your time!