How do I find out WHICH touchpad driver I need?

I had to update the BIOS because it kept freezing and since then I have gone from Win 8.1 to 10 so I need the right touchpad drivers.

I have registered my Acer Aspire V5-552P laptop with Acer (having used the discover utility to find model number, sid etc.)

When I go to the drivers section it gives me 3 DIFFERENT Touchpad drivers Alps, Elan and Synaptics.

So which do I choose?

Why can't I find out what hardware I have installed when I give the serial number?

I mean how many variations are available with one serial number?

That's the point of a serial number isn't it? To give a unique reference?

Obviously NOT! (Seriously not impressed with ACER support for this!)

So how do I know what hardware I have if the Manufacturer can't tell me?

Accepted answers

Arturian

Thanks egydiocoelho (y gracias si eres español),

If the answer is in the USB controllers I cannot find it. None of them give me anything like your properties page. Anyway how does that tell me which touchpad driver to use?

All comments

Commodore_1995#

Hello! You can find out through idhardware of touchpad! Example:

Image: https://us.v-cdn.net/6029997/uploads/editor/8s/jrt3gs8w65jl.png

Arturian

Thanks egydiocoelho (y gracias si eres español),

If the answer is in the USB controllers I cannot find it. None of them give me anything like your properties page. Anyway how does that tell me which touchpad driver to use?