Acer Chromebook Spin 11 Device repeatedly shuts down after a few minutes >

spinning
spinning Member Posts: 1 New User
edited October 2023 in 2019 Archives
Acer Chromebook Spin 11  cp311 1hn    Device repeatedly shuts down after a few minutes  > requires me to re-enter password etc.
This  happens even when actively using it.  Is there a solution?

Answers

  • Jack22
    Jack22 ACE Posts: 3,745 Pathfinder
    @spinning

    Hard reset your Chromebook

    For most Chromebooks, follow the steps below:

    1. Turn off your Chromebook.
    2. Press and hold Refresh Refresh + tap Power Shut down
    3. When your Chromebook starts up, release Refresh Refresh.
    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!