PC keep crashing and restarting

Ruushedd

This has been happening for a month or so now and so far i have tried:
- Factory resetting
- Virus & malware scans
- Cleaning up computer

Faulting application name: hermes.exe, version: 3.2.18270.20, time stamp: 0x5babfb7b

Faulting module name: KERNELBASE.dll, version: 10.0.17134.556, time stamp: 0xadca2670

Exception code: 0xe0434352

Fault offset: 0x001118a2

Faulting process id: 0x2974

Faulting application start time: 0x01d4d2a11941dea2

Faulting application path: C:\Program Files (x86)\Acer\Acer Jumpstart\hermes.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: b361a1ca-11ec-4bb9-9baa-8b7631ff8551

Faulting package full name: 
Faulting package-relative application ID: 

Commodore_1995#

You have a Rasonware installed! Check this site on how to remove: https://forums.malwarebytes.com/topic/235274-hermesexe-persistent-start-command/

I suggest you install the malwarebytes program: https://br.malwarebytes.com/mwb-download/thankyou/