help with stuck pixel

marwan
marwan Member Posts: 92 Die Hard WiFi Icon
edited November 2023 in 2019 Archives
i have helios 300  and it have cyan stuck pixel idk if its stuck or dead, can it be fixed ? does the warranty cover it ?

Answers

  • Jack22
    Jack22 ACE Posts: 4,164 Pathfinder
    @marwan
    How many dead pixel are there? and can you tell where it is located on the display?

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  • marwan
    marwan Member Posts: 92 Die Hard WiFi Icon
    i have 1 stuck pixel its located on the bottom right of the screen
  • Jack22
    Jack22 ACE Posts: 4,164 Pathfinder
    @marwan
    Please go through the below link regarding stuck pixel
    https://www.acer.com/ac/en/IN/content/dead-pixel
    If the display falls under the category of the Acer dead pixel policy than you can send the unit for Acer repair center to fix it. Check the below link to contact Acer support.
    http://www.acer.com/worldwide/support/


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