Bad performance and overheating Issue !!!! predator G3-572

Ricky786
Ricky786 Member Posts: 4 New User
edited November 2023 in 2019 Archives
I have predator G3-572 , it works completely fine on battery power ,but as soon as i connect charger its performance decrease drastically , can't even get 30fps on games like apex ,and system gets heated , cpu reaches 95-96°c 
Don't know what to do....
Please Help ☹️☹️☹️😣

Best Answer

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning Ricky786 !

    Is your system marked in the power options for "High Performance"?


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  • Ricky786
    Ricky786 Member Posts: 4 New User
    Yesssss it is on high power
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Run a test with some game that requires a lot and use some software, such as HWinfo to check the total CPU, GPU, s post etc here for analysis.

    Also tell us the exact model of your laptop.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • sri369
    sri369 ACE Posts: 2,755 Pathfinder
    Ricky786 said:
    Yesssss it is on high power
    Switch to balanced; it would work fine as well. High performance puts cpu at 100% irrespective of usage.
    -----
    Karma...
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    ACCEPT - if helped resolve
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2019 Answer ✓
    @Ricky786 that is completely normal when on A/C you have thermal throttling u have to optimize windows/undervolt if u haven't already and if still having issues repaste its the only way to go with kryonaut or similar (check your warranty with your seller/shop/acer support first) and what are you specs ?


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Ricky786
    Ricky786 Member Posts: 4 New User
    @xapim @MaClane
     I have Predator Helios 300:- 
    With Following specs:
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Same as mine but u need to upgrade your ram to at least 16gb dual channel that means add another 8gb same clock same CL


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Ricky786
    Ricky786 Member Posts: 4 New User
    edited March 2019
    This is me playing Apex legends on battery power 
    Game is laggy but playable.
    But as soon as i connect charger it becomes literally unplayable .
  • yourdoom69
    yourdoom69 Member Posts: 2 New User
    So is there any solution to this? I have the same problem. Acer told me to update bios version and it didnt reduce the temps
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2019
    Ricky786 said:
    This is me playing Apex legends on battery power 
    Game is laggy but playable.
    But as soon as i connect charger it becomes literally unplayable .
    @ricky786 you should know very well  already you cannot play games on battery only the battery only and main purpose its to aid the adapter when this one cannot provide enough power to the cpu/gpu in high demanding tasks/games again why are you playing on battery it was never made for that and never will be you are just killing you battery by doing that then dont complain when your battery fail after it had used too many charging cycles alwasy play on AC and with the battery charged to 100% before you start on any game.

    Also you have thermal throttling so optimze windows/undervolt and repast if still needed with kryonaut or similar both your temps should be under 90 to be acceptable and biso updates will not reduce any temps only what i stated above i have 70/75 gpu 75/80 cpu on ultra all games sometimes less depending on the game


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/