Acer Predator Nvidia GPU Issue (Acer G9-592)

abidhussain1983
abidhussain1983 Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hi I seem to be having an issue with the Nvidia GPU on my Acer Predator G9-592-74NV.
When the GPU is enabled it just blue screens on startup, i have downloaded latest drivers, updated bios but am still having the same issue.

Once way to get the laptop to bootup correctly is to start in safe mode and then disable the nvidia gpu. Laptop boots and runs fine with this disabled.

Any ideas on what could be causing the issue please.

Thanks,
Abid

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    By GPU do you mean the integrated Intel GPU or the dedicated Nvidia GPU?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • abidhussain1983
    abidhussain1983 Member Posts: 2 New User
    By GPU i mean the dedicated Nvidia GPU (This is the one I need to leave disabled to get the laptop working correctly)