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Nitro 5 AN515-53 Keyboard & heat issue

kairufkairuf Member Posts: 2 New User
After 2 months of ownership my computer has been running hot enough to feel a slight burning on my fingertips through the keyboard. Nitrosense says an average temperature of 202 F (93c) with spikes up to .  In addition to this, my keyboard is now experiencing difficulties recognizing keys when I type.

I have attempted to clean out the keyboard, and blow out the fans to little effect.

Any suggestions, or should I just contact support to see if they can repair the issue?

Nitro 5 AN515-53-55G9
Intel i5-8300H
8gb ram
NVIDIA GeForce GTX 1050 Ti

FAQ & Answers

  • IVAN_PCIVAN_PC ACE Posts: 7,038 Pathfinder
    Hi.

    The temperature peak, is it a game or in normal use?

    Regards.


    ☑️ 𝑺𝒊 𝒆𝒔𝒕𝒂 𝒆𝒔 "𝒍𝒂 𝒓𝒆𝒔𝒑𝒖𝒆𝒔𝒕𝒂", 𝒉𝒂𝒛 𝒄𝒍𝒊𝒄 𝒆𝒏 "𝑨𝒄𝒆𝒑𝒕𝒂𝒓 𝒍𝒂 𝒔𝒐𝒍𝒖𝒄𝒊ó𝒏" 𝒑𝒂𝒓𝒂 𝒂𝒚𝒖𝒅𝒂𝒓 𝒂 𝒐𝒕𝒓𝒐𝒔 𝒂 𝒆𝒏𝒄𝒐𝒏𝒕𝒓𝒂𝒓𝒍𝒂.
    ☑️ 𝑬𝒍 𝒇𝒐𝒓𝒐 𝑨𝑪𝑬𝑹 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒚 𝒕𝒊𝒆𝒏𝒆 𝒖𝒏 𝒂𝒎𝒃𝒊𝒆𝒏𝒕𝒆 𝒂𝒈𝒓𝒂𝒅𝒂𝒃𝒍𝒆 𝒅𝒐𝒏𝒅𝒆 𝒕𝒐𝒅𝒐 𝒆𝒍 𝒎𝒖𝒏𝒅𝒐 𝒆𝒔 𝒃𝒊𝒆𝒏𝒗𝒆𝒏𝒊𝒅𝒐.
  • kairufkairuf Member Posts: 2 New User
    The temperature average of 200ish is while I am gaming, average use is 130ish.  This is after I have turned down all the settings of several games (Apex, BATTLETECH, Tomb Raider) to their absolute minimum, and capped off their FPS at 40.

  • tobimarutobimaru Member Posts: 315 Skilled Practitioner
    It sounds like the laptop is in need of a thermal paste reapplication. This is something you may be able to have done under warranty. If you want a better thermal paste than what Acer uses, you'll have to re-paste it yourself. This process is well documented here on the forums and also on YouTube.






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