Linux on PH315-51 and PH315-52

ROSTRYE
ROSTRYE Member Posts: 3 New User
edited November 2023 in 2019 Archives
Acer Predator Helios 300
PH315-52 
i7-8750H 
Intel UHD 630 and GTX 1050Ti
All live Linux works fine but
Ubuntu freezes during installation
Kali Linux installation works fine but then stuck/freeze on login screen
Conclusion:- Unable to use any linux
This problem i searched on forum and found that users who have PH315-51 and PH315-52 are facing this problem
It appears that problem is with BIOS/UEFI (i'm not sure)
I just want to know that is there any fix coming?

Answers

  • Hello! There are reports of incompatibility between the "rst with optane" option and linux distributions! Have you changed sata mode to ahci?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • ROSTRYE
    ROSTRYE Member Posts: 3 New User
    First of ALL...…..Thanks in ADVANCE
    Yes
    I tried following tweaking
    1> Changing SATA Mode
    2> Enabling/Disabling VTX
    3> Touchpad --basic/advanced
    4> Secure Boot Enable/Disable

    I tried every combination of changes that can be made in F2 (BIOS/UEFI) menu but problem not solved...
    I study in college and one of my friends also have predator and facing same problem.....
    Again Problem is :- 
    Ubuntu 18.04 Live Works Fine (But freezes when open settings in live mode or type 'lspci' in live mode in terminal)
    Ubuntu 18.04 Installation Freezes after like 30 seconds
    Kali Live works fine (no probs)
    Kali Installation works fine but after installation at login screen....after enter username and password …. screen freezes
    P.S- I also tried 'nomodeset=0' in boot line of all Linux....for some it works (but then brightness is full and graphics performance is too poor; not good for battery) and for some it does not
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    edited March 2019
    @ROSTRYE

    I'll give you a couple links.  I'm not sure if the users have the same mainboard as you....so not sure if it'll work for you.

    1. Disable secure boot
    2. Set touchpad from advanced to basic in BIOS settings
    3. Install Ubuntu with Nouveau drivers (it might be better to attach external monitor temporarily)
    4. Install proprietary Nvidia drivers from terminal.

    https://marclandolt.ch/ml_buzzernet/2018/07/04/installation-ubuntu-auf-acer-predator-helios-300-nh-q3eez-001-ph317-52-7919/

    https://community.acer.com/en/discussion/549078/how-compatible-is-ubuntu-with-predator-helios-300-series/p2
    I'm not an Acer employee.
  • Have you seen this video? 
    https://www.youtube.com/watch?v=9u-wSI4WVHY
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Anik2664
    Anik2664 Member Posts: 6 New User
    not working this process i am also facing this problem on my device

  • @Anik2664: Did you put the sata mode on ahci?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Anik2664
    Anik2664 Member Posts: 6 New User
    yes after seeing your comment I put my sata mode on ahci. then I tried to install ,then it was showing that no cd-rom is there. Can you please tell me the full installation process?

  • OK! You should first convert the pendrive to gpt like this:

    Then download an iso x64 from linux!
    The linux operating system for some reason is not compatible with rst with optane mode and that is why you change to ahci.
    Also create a password in setsupervisorpassword to be able to disable the secureboot and leave the bootmode in UEFI.
    Put the pendrive first in the boot section and then press f10 to save on exiting!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Anik2664
    Anik2664 Member Posts: 6 New User
    thanks a lot
  • When you can install, let us know!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Anik2664
    Anik2664 Member Posts: 6 New User
    okk, i will inform you
  • Anik2664
    Anik2664 Member Posts: 6 New User
    sorry I am not able to install kali on my device

  • What I would like to know, is if you changed the sata mode option to ahci? Well, unfortunately the system is not compatible with rst with optane!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Anik2664
    Anik2664 Member Posts: 6 New User
    so what should I do? Give a proper solution
  • have you changed the sata mode option to ahci here?

    The linux system is not compatible with rst with optane mode!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)