Predator 15 running too slow.

Slicejam
Slicejam Member Posts: 5

Tinkerer

edited November 2023 in 2019 Archives
My predator seems to be running too slow. it's taking me so long to open even file explorer and my browser seems to hang every time. Also my memory seems to be at 100 percent everytime even though it's on idle. Can you help me guys? Thanks a lot.

Answers

  • Slicejam
    Slicejam Member Posts: 5

    Tinkerer

    correction. it's predator helios 300 haha
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Can you post your device's specs?. If the memory is at 100% usage, this is most likely where the issue is coming from.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Slicejam
    Slicejam Member Posts: 5

    Tinkerer

    ven98 said:
    Can you post your device's specs?. If the memory is at 100% usage, this is most likely where the issue is coming from.
    i7 8th gen, 1060 6GB vram, 8GB ram 1TB hdd.
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Open task manager and sort the applications by memory usage to find what application is causing 100% memory usage.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Slicejam
    Slicejam Member Posts: 5

    Tinkerer

    ven98 said:
    Open task manager and sort the applications by memory usage to find what application is causing 100% memory usage.
    i did and the result shows that System is using up my memory

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    This is probably a memory leak caused by an outdated driver.

    Can you check if the issue persists in safe mode?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited March 2019
    @Slicejam upgrade your memory to at least 16 dual channel (another 8gb SODIMM same clock same CL) 8gb its not enough for anything these days and u only have 1tb hdd no m.2 ssd ? if not i suggest get a m.2 sata or an nvme depending on your budget if you already have an ssd and its only 128gb i also suggest an upgrade to a larger one as some newest games only run better on ssd and the average space used goes from 50gb to 80gb depending on the game itself might be less



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/