I bought an Acer Aspire 3 A315-51-39YY, but recently while I was using it; it froze and I need to force shut down. When I tried logging in it is no longer booting.
I tried repair but but it didn't work. At first, I can find a restore point which helped me log in the system. After shutting down normally and tried to log back in the next day I had the same problem that windows isn't loading. When I tried to access the restore point again I can no longer find it.
Also tried the reset advised pressing pinhole to disconnect battery.
Never had this issue with previous used laptops I bought. How come I'm having this problem with a brand new Acer laptop?