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Acer Live Updater not working on B3-A50FHD

ffarffar Posts: 3Member New User
Hi,
I bought a tablet Iconia B3-A50FHD and the Acer Live Update (v.3.000.02) is not working. I always receive error 0007, Network or Server failure. However, my network is fine and I tried in several different days, always with the same error.
My current firmware is ACER_AV0O0_B3-A50FHD_RV02RC02_WW_GEN1
Anyone had the same problem?

Best Answer

  • s859s859 Posts: 3 New User
    Accepted Answer
    s859 said:
    s859 said:
    I am getting "A new system update is available(404MB)."  But when I press "DOWNLOAD NOW" I consistently, over serveral days, get "Failed to update due to network or server problem.  Code 0001:503      I assume the 503 is an http error code, which would indicate server overloaded or down.  I'm in the United States.
    And I should mention "About tablet" Build number is the latest available, Acer_AV0O0_B3-A50FHD_RV05RC04_WW_GEN1
    Today the update worked, as Acer must have fixed the server infrastructure providing the update.  Current Image version on tablet is now Acer_AV0O0_B3-A50FHD_RV06RC05_WW_GEN1.  Good luck everyone!

FAQ & Answers

  • TommySTommyS Posts: 1Member New User
    Hi 
    I have the same problem and also same versions, and im woried about the security level is on andriod is 5 april 2018m so let me know a solution, to secure the latest version
  • ffarffar Posts: 3Member New User
    Hi TommyS, 
    The live update seems to be broken on that firmware version. 
    The solution for me was to update manually the firmware to the latest version (OS_Acer_RV05RC04.WW.GEN1_A81O_A). Now, the live update seems to be working again despite there is no new version to install. 
  • PriyanshuRanjan25PriyanshuRanjan25 Posts: 1Member New User
    I have the same problem.
    My device is Acer Liquid Z530 it's showing about the available update but whenever I try to do it, it says Network or server problem even though they are all right.
    So please do or tell me something about it...

  • EddyBryanEddyBryan Posts: 2Member New User
    How does one update with the OS_Acer_RV05RC04.WW.GEN1_A81O_A, please? Where can I source this file?
  • ffarffar Posts: 3Member New User
    EddyBryan said:
    How does one update with the OS_Acer_RV05RC04.WW.GEN1_A81O_A, please? Where can I source this file?
    You can find the file in Acer support page. 
    Link should be http://global-download.acer.com/GDFiles/OS/OS/OS_Acer_RV05RC04.WW.GEN1_A81O_A.zip?acerid=636797690739834192&Step1=TABLET&Step2=ICONIA ONE 10&Step3=B3-A50FHD&OS=ALL&LC=pt&BC=ACER&SC=EMEA_21
    Instructions are also in the same page. 
    Please be sure to download the correct firmware to your tablet

  • EddyBryanEddyBryan Posts: 2Member New User
    Great: thank you. Also found it here, with successful outcome... http://www.acer.com/ac/en/PH/content/support-product/7657?b=1
    Tablet now updates as it should do. Advised Acer Support ([email protected]) to furnish this advice to their customers in future, having failed to do so a few weeks ago.
  • HellActiveHellActive Posts: 4Member New User
    this tab support android 8.1 really??
  • jDaVijDaVi Posts: 1Member New User
    Will the Oreo os work on the USA version of A3-A50?
  • s859s859 Posts: 3Member New User
    I am getting "A new system update is available(404MB)."  But when I press "DOWNLOAD NOW" I consistently, over serveral days, get "Failed to update due to network or server problem.  Code 0001:503      I assume the 503 is an http error code, which would indicate server overloaded or down.  I'm in the United States.
  • s859s859 Posts: 3Member New User
    s859 said:
    I am getting "A new system update is available(404MB)."  But when I press "DOWNLOAD NOW" I consistently, over serveral days, get "Failed to update due to network or server problem.  Code 0001:503      I assume the 503 is an http error code, which would indicate server overloaded or down.  I'm in the United States.
    And I should mention "About tablet" Build number is the latest available, Acer_AV0O0_B3-A50FHD_RV05RC04_WW_GEN1
  • s859s859 Posts: 3Member New User
    Accepted Answer
    s859 said:
    s859 said:
    I am getting "A new system update is available(404MB)."  But when I press "DOWNLOAD NOW" I consistently, over serveral days, get "Failed to update due to network or server problem.  Code 0001:503      I assume the 503 is an http error code, which would indicate server overloaded or down.  I'm in the United States.
    And I should mention "About tablet" Build number is the latest available, Acer_AV0O0_B3-A50FHD_RV05RC04_WW_GEN1
    Today the update worked, as Acer must have fixed the server infrastructure providing the update.  Current Image version on tablet is now Acer_AV0O0_B3-A50FHD_RV06RC05_WW_GEN1.  Good luck everyone!
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