Certain Apps auto-quit when I try to open them. Brand new PC. Why?

DamarisK
DamarisK Member Posts: 1 New User
edited February 15 in 2019 Archives
Hi everyone,
As said in the question, I've just purchased a brand new Predator Computer and am having trouble navigating certain aspects. For once, when I try to open certain applications (such as Microsoft Store), it auto-quits itself, no error message, nothing to help me understand why. Secondly, I can't seem to find a way to change my desktop background as, again, when I right-click the desktop and go to Personalize, it auto-quits! Am I missing something or is there something not quite right with the PC?
Many thanks,
Damaris

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    since your desktop is a brand new one, i would reset it to factory, probably something went wrong during the installation.
    you can do it at boot pressing Alt+F10 keys or from windows settings.

    if even after a reset, it still auto-quit, i would contact Acer support service or your seller.
    I'm not an Acer employee.