just a moment

ced117
ced117 Member Posts: 1 New User
edited November 2023 in 2019 Archives
i got a new laptop swift yesterday - 22 feb 2019
it is stuck on purple screen just a moment
i have tried f10 and it goes back to the same purple screen

any ideas before i return

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    if you mean that it stucked even after Alt+F10 keys at boot ( factory reset), i would ask for an exchange unit.
    I'm not an Acer employee.