How to get factory recovery media (USB) for (A515-51G-55KY)?

Abidindian
Abidindian Member Posts: 2 New User
edited August 2023 in 2019 Archives
I replaced my Aspire (A515-51G-55KY) HDD with SSD immediately after purchase (purchased in October-2018) and installed Windows 10 Pro as I have license for it, and got drivers from Acer Website.  But, after installing work software, I ran into audio distortion issue (crackling with audio), tried so many things with no success.  Finally, was told by my office IT Support to install factory drivers that laptop shipped with and that is the only way.  I have formatted the HDD and using it for storage, so I don't have Recovery data in it anymore.  Does Acer provide it? or what else can I do to get Factory OS Media for my laptop.

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