Windows tablet ask for external support while upgading windows!!

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bouchast
bouchast Member Posts: 4 New User
edited March 18 in 2019 Archives
Hi ! I did the windows update and my tablet was almost full so i inserted a micro sd 32 go. and told the system to use it.
But now, after rebooting several time, the system ask to insert a external support ... 
What should I do ?

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  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
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    bouchast said:
    Hi ! I did the windows update and my tablet was almost full so i inserted a micro sd 32 go. and told the system to use it.
    But now, after rebooting several time, the system ask to insert a external support ... 
    What should I do ?
    could you share the exact model number to help you.. eg: Ax3910-U212 
    Click on 'Yes' to accept my comment as answer
  • bouchast
    bouchast Member Posts: 4 New User
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    Could that be  N15P2    ?
  • bouchast
    bouchast Member Posts: 4 New User
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    Or ... One S1002 ... ?
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
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    @bouchast

    i think this is what the model and specs are 

    Acer Aspire N15P2 10.1" Laptop 1.33 GHz 2GB 32GB Windows 8.1 (S1002-12V2)

    If i'm correct about the model number then 32GB is not enough to upgrade the operating system. Reason's are among the 32GB only 28 - 29GB would be available and among that Operating system and acer apps and other free software occupies close to 20GB +, the left over space would not be much helpful to upgrade the device.

    You can try to create media creation tool and install the latest updated operating system. Use this link for more help.
    Click on 'Yes' to accept my comment as answer