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dxgkrnl.sys crashing my laptop nitro 5 an515-41

D1stRU3T0RD1stRU3T0R Posts: 6Member New User
edited February 18 in Nitro and Aspire Gaming
(https://imgur.com/a/zRhz05hThis causes my laptop to crash almost EVERY time i let it idle for 5 minutes, or if i'm doing light work with it. I can't copy a file for more than 5 minutes, i can't browse reddit, can't really do alot. But when i'm playing I have no problems, i can play 5 hours with no problem. Problem appear even if i'm plugged in. I installed 19.1.1 with DDU, but I had this problem on every drivers. I have latest BIOS/WIndows 10 version, every driver up to date. Does someone know how could I fix this problem ?

Maybe it's because Acer didn't updated its nitro 5 an515-41 bios since long time ago? Can someone contact a developer so he can hopefully fix it with a bios update or something ? RIght now my laptop is unusable because of this.

FAQ & Answers

  • D1stRU3T0RD1stRU3T0R Posts: 6Member New User
    atikmdag.sys + 6b388
    dxgkrnl.sys + 3a790
    From BLuescreenView
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