Fingerprint Sensor not working in Acer Swift 3 SF315-41

JayanthSaikiran

I cannot find fingerprint option in settings, I've also tried installing Fingerprint GUI. But it is saying no fingerprint scanner detected.

Balatekie

Hi!!

@JayanthSaikiran,

I recommend you to roll back drivers or to use default drivers. To do that; 

1. Open Device Manager by right clicking the Start Button and choosing Device Manager from the list.
   
2. Locate your fingerprint driver and double click it to open its properties.
3. Click the Roll Back Driver button.
   

This will install the previously installed driver instead the one you’re currently using. Sometimes it’s better to use the default driver that comes with Windows 10, and to go back to the default drivers do the following:

1. Open Device Manager.
2. Find your fingerprint scanner driver.
3. Right click it and choose Uninstall device.
   
4. Check Delete the driver software for this device and click Uninstall.
   

Please try the above solution and let me know the result. Hope it fix the issue.