Black Screen after entering bios on my Swift 3 (SF314-54)

Hello,

Earlier today, when i try to boot my laptop, it shows me a "INACCESSIBLE BOOT DEVICE" error, and after it restarts automatically, the error turns into "0xc0000225". After that, i immediately plug my rescue thumb drive to try fix this problem. However, when i rebooted the laptop and try to enter the bios, all i got was a black screen and the laptop have no response at all, even i try to enter bios again and try using the battery reset button won change anything, and it's still showing me a black screen and have no response what soever when i press the keyboard and touch the track pad.

Therefore, i'd like to know what can i do to fix this problem?

I will provide more information if needed.

Many thanks.

Accepted answers

Commodore_1995#

Make sure this video can help you:

https://www.youtube.com/watch?v=lkJUcmDxeX8

All comments

Commodore_1995#

Have you tried pressing the alt + f10 keys before the Acer logo to reinstall the factory operating system? When connecting an external monitor, can you access the bios?

Henrylau127

egydiocoelho said:

Have you tried pressing the alt + f10 keys before the Acer logo to reinstall the factory operating system? When connecting an external monitor, can you access the bios?

Both of them were not working either
alt+F10 would take me straight back to the 0xc0000225 screen
Connecting to the external monitor does nothing as well, the screen would just go straight black and the external monitor wouldn't pick up anything at all.

Deniz

Hi Henylau127,

do you have a dual-boot system (Windows + Linux? If yes, the "problem" and the steps described in the link below might help, particularly the manual deletion of efi-entries:

https://community.acer.com/en/discussion/comment/563773#Comment_563773

Kind regards,
Deniz