Black Screen after entering bios on my Swift 3 (SF314-54)

Henrylau127
Henrylau127 Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hello,

Earlier today, when i  try to boot my laptop, it shows me a "INACCESSIBLE BOOT DEVICE" error, and after it restarts automatically, the error turns into "0xc0000225". After that, i immediately plug my rescue thumb drive to try fix this problem. However, when i rebooted the laptop  and try to enter the bios, all i got was a black screen and the laptop have no response at all, even i try to enter bios again and try using the battery reset button won change anything, and it's still showing me a black screen and have no response what soever when i press the keyboard and touch the track pad.

Therefore, i'd like to know what can i do to fix this problem?

I will provide more information if needed.

Many thanks. 

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    Answer ✓
    Make sure this video can help you: 
    https://www.youtube.com/watch?v=lkJUcmDxeX8
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                                                     egydiocoelho Trailblazer
     
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Answers

  • Have you tried pressing the alt + f10 keys before the Acer logo to reinstall the factory operating system? When connecting an external monitor, can you access the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Henrylau127
    Henrylau127 Member Posts: 3 New User
    Have you tried pressing the alt + f10 keys before the Acer logo to reinstall the factory operating system? When connecting an external monitor, can you access the bios?
    Both of them were not working either
    alt+F10 would take me straight back to the 0xc0000225 screen
    Connecting to the external monitor does nothing as well, the screen would just go straight black and the external monitor wouldn't pick up anything at all. 
  • Deniz
    Deniz Member Posts: 5

    Tinkerer

    Hi Henylau127,

    do you have a dual-boot system (Windows + Linux? If yes, the "problem" and the steps described in the link below might help, particularly the manual deletion of efi-entries:

    https://community.acer.com/en/discussion/comment/563773#Comment_563773 

    Kind regards,
    Deniz
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    Answer ✓
    Make sure this video can help you: 
    https://www.youtube.com/watch?v=lkJUcmDxeX8
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Henrylau127
    Henrylau127 Member Posts: 3 New User
    Make sure this video can help you: 
    https://www.youtube.com/watch?v=lkJUcmDxeX8
    Thank you! That solved my problem!
  • Great my friend!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)