Aspire E5-571 black screen

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Carter07
Carter07 Member Posts: 1 New User
edited August 2023 in 2019 Archives
I have the above mentioned laptop. We haven’t used it for a couple of months and after fully charging it it will turn on but the screen then goes black. It’s almost like it goes into sleep mode. You then have to touch the touchpad or click it for the screen to light up again. It is doing it every 3 seconds or so, so I don’t even have time to find things to click to fix it. 
Does anyone have any ideas on how to fix this issue?
I can’t really afford the $100 for someone to look at it right now.

Answers

  • Jack22
    Jack22 ACE Posts: 3,750 Pathfinder
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    @Carter07
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

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