Hello, I have spent the best part of a week researching why I cannot connect my LG 27UD58-B monitor to my ACER VN7-791 series laptop through HDMI. I'm guessing the HDMI version is 1.4 but according to other questions and posts on this site, I should still be able to get the native res. of 3840 x 2160 at least at 30Hz. But the maximum it will allow is 1920 x 1080 at 60 Hz. No matter what I try I get the dreaded message that it exceeds the bandwidth. I have even tried lower values than it's current resolution but I still get the same message when I try to customise the resolution. Shouldn't anything lower be OK? Can anyone help me please? The HDMI cable has "high speed cable" embossed on the side, so I am guessing it isn;'t the problem. Any help greatly appreciated! Some details regarding my Laptop...
ACER VN7-791 Series (VN7-791G-7016)
-Model number
MS2395
-CPU
Intel
Core i7 4720HQ @ 2.60GHz
Haswell
22nm Technology
Motherboard
Acer
VN7-791G-7016 (U3E1)
Graphics
Generic
PnP Monitor (1920x1080@60Hz)
32inch
LG FHDä (1920x1080@60Hz)
This second monitor is actually an LG
27UD58B (27 inch, so why does it get listed as 32 inch?)
Intel
HD Graphics 4600 (Acer Incorporated [ALI])
4095MB
NVIDIA GeForce GTX 950M (Acer Incorporated [ALI])
ForceWare
version: 376.54
SLI
Disabled
-Operating system
Windows
10 Home 64-bit